kimberly gonzales
Roger from the service department encouraged me to purchase my lease. Roger provides great service! Alex in sales helped me out with the sale had my best interest. Love my car!I was already pre approved. Victor the finance manager ran my credit. He tried to blame it on a miscommunication. Rather than owning his mistake. He said, we always have to. Victor needs to be educated with OFAC. I've been a loyal customer with Mercedes for the past four years. My information could have been verified through OFAC.Kimberly
Sandy Munguia
Alyssa was so helpful and efficient. I love the service I receive at Mercedes-Benz of Sacramento. It's why we drive from Auburn to Sacramento. We could get our car services done closer to home but we love the first class service at Mercedes-Benz of Sacramento!
Patricia hartsfield
Got there and my car was already to go I was able to enjoy tea and beverages thanks Mercedes Benz Dealership ur the best Jack Manikoth
Kevin Myose
Awesome experience! Had every vehicle we needed in-stock and at a great price! Loren Wilson helped us out and was very patient with our purchasing process.Thank so much,KevinSan Joaquin County
Lee Vasquez
They serviced my Mom's car for a safety recall but it had to be completed after customer service closed up for the day. (Serviced 10/2018)Update: The Smart car had a fuel leak around the time when I was going bring it for a smog test. It took about a month for the repairs. (Serviced 3-4/2023)
Kevin Myose
Awesome experience! Had every vehicle we needed in-stock and at a great price! Loren Wilson helped us out and was very patient with our purchasing process.Thank so much,KevinSan Joaquin County
Kevin Myose
Awesome experience! Had every vehicle we needed in-stock and at a great price! Loren Wilson helped us out and was very patient with our purchasing process.Thank so much,KevinSan Joaquin County
Marilyn Reynolds
Very professional business environment and the service agent had a wealth of knowledge.
D Portman
Always a pleasure to work with Efrain Vasquez. He is knowledgeable and professional and we trust him. We went in to have our oil gauge checked and when we arrived the service person (didn’t get his name quickly discovered our front tires were very w and so we replaced them as well. Thanks to all involved for the great experience. I like that we are kept informed about our service throughout the process.
Charles Thurman
Jack is always the best to work with and most of the sales team are Great, Austin is my guy! I'll be grabbing another car in 2 months as I buy one every 3-4 years. MB of Sac... EXCELLENT I will not purchase ANYWHERE ELSE... Go see Mike The Boss in sale and I promise you'll walk away feeling GREAT AND VALUED.Thanks MB of Sac,Coach!
Mosen Ghaith
Service Advisor, Roger Williams, was the consummate professional in delivering exceptional service and customer satisfaction.
Bonnie Bozich
I had an unexpected service. I stopped to have my tires pressure checked, and one tire had a nail in it. Upon inspection of my other tires, I had one that had low tread and needed replacing. They worked me in to get the tires replaced. They provided Uber rides home and back to the dealer to pick up my car. I got excellent service. They even washed my car!!
kara lewis
Went to look at a used vehicle my husband and I saw on the Internet .John K . Was the one who took care of us . It was a longer process then expected but we knew buying a vehicle can take some time . As soon as we walked in we were greeted by many people and the environment was just so welcoming . John K . Made sure my husband and our two kids were comfortable with drinks and snacks . He worked with us in a very professional manner. It was told the vehicle we were purchasing needed to still go through service and the car would be ready by the weekend . Weekend came and the car was not fully ready and John reassured us he wants everything to be spectacular with the vehicle and offered to even to drive our new vehicle to us . We can say the service we had at this dealership has been the best . I would definitely recommend this dealership . Thanks again John for taking great care of us !!
kimberly gonzales
Roger from the service department encouraged me to purchase my lease. Roger provides great service! Alex in sales helped me out with the sale had my best interest. Love my car!I was already pre approved. Victor the finance manager ran my credit. He tried to blame it on a miscommunication. Rather than owning his mistake. He said, we always have to. Victor needs to be educated with OFAC. I've been a loyal customer with Mercedes for the past four years. My information could have been verified through OFAC.Kimberly
El Mosca
Great service Definitely recommend friends and family to Mercedes-Benz of Sacramento. Thanks to Mark for all the great help buying our Mercedes
Lee Vasquez
They serviced my Mom's car for a safety recall but it had to be completed after customer service closed up for the day. (Serviced 10/2018)Update: The Smart car had a fuel leak around the time when I was going bring it for a smog test. It took about a month for the repairs. (Serviced 3-4/2023)