Customer Testimonials

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DealerRater Sep 20, 2019
 

Outstanding customer service. They really take care of you. Very clean and inviting atmosphere. My service agent was outstanding. She kept me up to date with everything that needed to be done.

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DealerRater Sep 19, 2019
 

I had a great experience for my service appointment. I look forward to the next. He was respectful and kind. If you go to sacramento Mercedes Benz. I recomend Jason all day long.

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DealerRater Sep 18, 2019
 

I own a MB Sprinter, a small motorhome. Not all dealers service these vehicles which is inconvenient. These vehicles are advertised as cruisers, a compact way to travel, yet when you travel to other states there are slim to none MB dealers should a problem arise.

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DealerRater Sep 18, 2019
 

Simply, the best. Wonderful experience. Eric Johnson, was the difference maker. He knew what I wanted and had the cars ready for me to test drive.

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DealerRater Sep 18, 2019
 

My representative, Patrick McGarrity was , as always, very helpful. I took my car for service but he also advise to update the engine electronics control unit software. I was not aware that it needed to be performed as part of the service campaign.

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DealerRater Sep 18, 2019
 

Follow up on providing an education on the technology of the automobile was difficult. I believe it was because of the turn over in employees.

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DealerRater Sep 17, 2019
 

I can say the service was timely. It was also convenient and one thing I’ve always enjoyed as my representative Efran. thank you for a pleasurable experience.

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DealerRater Sep 17, 2019
 

Mercedes-Benz of Sacramento always provides the best service. They always go above and beyond what is required. I will continue to purchase cars from them.

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DealerRater Sep 17, 2019
 

I had a complicated situation with the lease on my CLA with being over the miles. After having a terrible experience at another local Mercedes dealership, I reached out to Mercedes-Benz of Sacramento and they were amazing! Brian helped me through the entire process. He listened to what I was looking for, what my budget was, and delivered on my dream car! I could not be happier! I am happy to say I am a Mercedes Benz of Sacramento customer for life!

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DealerRater Sep 15, 2019
 

Everyone is obviously dedicated, and service quality is top drawer. Service area and work stations are always clean. With very helpful and caring employees it’s a pleasure to visit.

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