Received exceptional service at this dealership and all involved was very professional and helpful with this transaction. Would highly recommend this dealership to all who are looking to buy a vehicle.
Resolved the problem ,and it was covered under Mercedes-Benz warranty. It was accomplished in a reasonable length of time. All personnel that we dealt with were very friendly and knowledgeable.
Good service. I got a loaner and the service was completed on time as promised. I will definitely come back for future service and recommend to friends.
The buying process went great! My connection with the Julie Garcia was nice, as she was able to handle most of the process. Not sure why the online sales person initially took over the delivery process. I went back to see the actual delivery specialist to learn how to use the car correctly. Visits to for additional service has gone very well. i appreciate the service department's professionalism. Dave Rose is exceptional. Thank you - Heidi Taylor
I was provided with really amazing service at this location. I literally felt why can't everybody's like them. They have taken really good care of my car and fixed minor fixes too. Especially Mr. Patrick has done a commendable job and took the initiative in fixing my car's minor defects as a part of the services. I would highly recommend this Mercedes Dealership location.
Amazing service staff. From the moment you pull up, there’s a friendly greeting and nice waiting area. The explanations about what needs to be done are thorough and easy to understand and the work/finished product is consistently great. A very accommodating staff so I actually enjoy getting my car serviced here
They always take very good care of us. They are very friendly and courteous. Our needs are always considered and we have found them to communicate clearly regarding the repairs and time needed.
This is an amazing dealership who will bend over backwards for the customer! I would recommend all folks go have an experience at Mercedes, its hands down the best in Sacramento.
The team at Mercedes-Benz Sacramento was phenomenal and provided me with excellent service. They started my service earlier thant was scheduled and they arranged a ride to my work and pick from work later to accomodate my needs. Everybody was very kind and professional.
All the employees that I encountered greeted me and asked if I needed assistance in a very professional and pleasing way. Coffee was the best