I took in my GLB 250 for Service B and Mercedes Benz of Sacramento was very thorough in their inspection of my vehicle. The windshield wipers were replaced for safety purposes.
I like to thank John at Mercedes Bens Sacramento and team on our first purchase of GLC300. My family and I were happy with a seamless experience during selecting to reveicing the key.
Efrain my advisor did exactly what I needed done on my Mercedes. I needed it by 2:00 pm and it was done on time. Thank you for the great service
Cecilia is a top notch service provider and was very expedient with answering all questions and concerns.
The team was welcoming and nice. Tommy was my sales person and provided exceptional service above and beyond!
Alex was very helpful during the process, I would highly recommend him. Very satisfied with my vehicle as well as the service. Five stars.
Very hospitable people to my family and I. Will be coming back in the future!
We were made to feel important by all your staffers from the moment we drove up to the moment we drove off. Meant a lot to us and our dog was treated kindly too.
No pressure to buy; nice people, no long wait to close a deal and beautiful cars 💚💚
Great service car was clean and ready ahead of time. Wonderful explanation of services provided. And how to take care of my car. Thank you so much for the Uber service.
The entire process was handled with courtesy and respect.
Less than 2 hours in and out. So far I have bought 10 cars already in my life. But never so easy. So lucky to find Sales agent Kerry Lucy at Mercedes Benz of Sacramento. She really listens and treat customer with care and respect. She understands exactly what customer wants and in price range. ***First went to buy car in Mercedes Benz of Rocklin near my home but they did not really care and all sales person ignored me after 10 mins. Sorry it’s your lost. Never will buy car from Mercedes Benz of Rocklin. They don’t have respect for ...
Jack always the best
Wonderful place to get your new car! Tommy is helpful and patient. Just got my new C300 two weeks ago!
Stan was absolutely amazing! He made the process so easy and made sure that i was taken care of. 100/100
Nice clean work
Had a great service experience recently.
Service completed before designated time
We have purchased several cars from this dealership. We really appreciate how we are treated and we really trust our salesperson John Lou and the service is always spot on
The process was effortless. Loving my new Mercedes Benz, thank you so much Mercedes Benz of Sacramento!!!!!!
Great Service, Friendly Folks, and pretty quick for a Saturday. Thank you
Great Service From Everyone There.
My husband and I had never looked at a Mercedes previously, Stanislav Doroshchuk did an excellent job selling this vehicle. He was very informative of all of the cars features, interior and exterior. His knowledge of the vehicle and personality sold this car. The buying process at the dealership was easy and comfortable. Stan called as a follow up the week after buying the car to make sure we did not have any question. He even went as far as sending me a video of of a feature I was interested in learning more about. I would highly recommend the ...
Mercedes Benz of Sacramento treated me with the utmost respect. They treated us with the same respect as they would anyone else. The staff were very accommodating especially Fernando and Som, they both made the process enjoyable and continue to do so.
When I picked up my car the key fob battery was dead and the car was not locked. Why was the radio tuned to 100.5 the lyft service was excellent.
Amine and Johnny K were absolutely amazing and once again I’m so stoked on my new Benz. The entire team at Mercedes Benz Howe Ave deserves kuddos for their superior customer service!
Service at this place never feels like a hustle. There’s a guy named Efrain on the service team that is priceless. Always in and out, clear communication, and the car comes back spotless. Service is pricey, but that’s Mercedes in general. 150k miles on a commuter, but runs like a new engine so the service is worth it.
Jason was great I appreciate all the personal attention he gave me when I arrived and he took care of me from beginning to end great service. Thanks Jason for a great experience.
Dave and Jeff do.a fine job if letting me know what the service will entail
I am very thankful for depending on your services. Thank you JACK.
Love it fast and comfortable
Salesperson really knew about the quality and features of the car. The purchasing process was very easy. The sales manager and finance manager were very professional.
Manvir dhillon great Coustomer service 👍🏽
My Service Advisor was Edgar he was excellent. He kept me updated on everything that was going on with my vehicle, he made sure I had a loaner, and made sure my issues were resolved before returning my vehicle.
Edgar was great, kept me up to date as to the progress of my sunroof repair.
Carlos provided excellent customer service. We really appreciated the professional service he provided from start to end. Always provided the updates with the progress. The only one concern I have is that a spare tire and the tools are not provided with this vehicle. We should have been educated on this. This are not MOE tires and run free tires.
Tom has always been willing to assist and help for any issues on the car which I recently purchased. He is very professional in accommodating the customer’s requests.
Austin was one of the BEST sales representatives I have ever worked with. He went above and beyond to make sure my satisfaction was guaranteed. Very responsive and attentive! I would direct anyone interested in purchasing a Mercedes to Austin in a heart beat! Thank you Austin for the OUTSTANDING work!
All was good. Found the specific car I wanted and went in for a test drive. We worked out a sales price and that was it. Sales staff at MB Sacramento were courteous and professional. Looking for to more of the same when I return for service and hopefully another new MB in the future.
Kerry Lucy was great! She did a good job accommodating our wants and needs and we left the Dealership a happy couple...
Thankyou Edgar partida you did a fantastic job you are really patient and nice person thank you.
Our experience w MB of Sac was awesome, from beginning to end, efficient and friendly.
I appreciate the friendly staff and great service. Efrain Vasquez is the best representative! He’s kind, professional, knowledgeable and helpful.
Very friendly and fast
Just bought my car at Mercedes-Benz of Sacramento was a great experience. Worked with Kerry Lucy and she was great helping me make a great deal for buying my new car and selling my previous car. For a professional and went above and beyond to help me with this Pleasant car experience.:-) thanks Rodney
Dhillon, Dustin & (I think her name is) Jessica at the front desk were all very friendly & helped me a lot with my transaction. I'll definitely recommend and refer my friends and family.
My dealer Fernando really took care of me during my purchase. He was very nice and patient since I was asking for a lot! The whole process was smooth and Fernando and his team did everything they could to make sure I got the car that I want for the price that I was comfortable with. The service department did an amazing job with the tint and car protector installation.
Fast and polite service
This was as always a wonderful visit. I dropped the car off and picked it up upon completion. Quality work done by everyone involved. Thanks
Incredible!! They go above and beyond
Great service and nice waiting room. Having complimentary Lyft rides is great. Also text updates great
I really love this dealership service. I live about 45 miles away and have a closer Mercedes but come here for my service. My service advisor. Jack is really nice.
Always responsive and fair....thanks Mercedes of Sacramento
Got there and my car was already to go I was able to enjoy tea and beverages thanks Mercedes Benz Dealership ur the best Jack Manikoth
Fernado is the best salesperson I have ever dealt with. He goes way beyond to make sure I got the car that I loved at the price I could afford. He had staff explain all the features of my car. He made sure my digital license plate was working. He really is an exceptional employee
Fast, efficient and courteous. They got me in on short notice. Competent and to the point.
Wonderful experience. Can’t wait to do it again! Thomas was awesome to work with.
Warranty work - a hard to communicate issue was completed perfectly. The tech was able to confirm the problem, repair it and return the vehicle on the day they told me.
My favorite dealership I love how they’re there to assist you and I can call anyone in there. I have some very special people that I deal with in there as well. I just love this dealership.
I just signed a second lease with them late October. It took a long time, as expected; despite that, it went relatively smoothly. They took away the existing one and let me drive the new one back home. I know a new car supply is low now, so I was happy that I could get one. Thanks!
Excellent service , very attentive and pleasant. Will definitely recommend to friends and family looking for a car .
This is my 3rd purchase with Mercedes. Thank you John Lui at the Arden location for always being available and making my experiences stressless. My experiences have all been positive. Everything that you expect from Mercedes Benz I was fortunate to receive. No complaints. My services are done there, if needed, I get a loaner so I am not left without a vehicle. Keep it up Mercedes Benz. Debbie Buchanan-Williams 11/5/2022
Victoria and Stan were amazing. They listened to exactly what I wanted and made the entire process so seamless and easy!
Love my service guy Efrain and very impressed with Carlos who was very helpful & friendly.
I had a big Dodge Sprinter (300k miles) repair job: Headlights, SAM Module, and heater. They were very patient with me about questions I had about the proper way to proceed. I ended up taking their recommendation, and I couldn’t be happier.
Mercedes Benz on Howe was very nice and answered all my concerns. They have great customer service. Would recommend them.
We purchased a new Mercedes from this dealership and had a wonderful experience. Our main sales consultant was John Koponen, and he is very friendly and professional. When there was no display car model in the showroom, he used his own car to illustrate the features of the model that we were interested. John and the others at this dealership made our new car purchase a great experience.
Best Services, Great Location!!
Friendly and fast service