Customer Testimonials

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DealerRater Sep 28, 2020

While is took longer than ideal, I left with the right car at the right price and am very satisfied with Mercedes and the sales manager.

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DealerRater Sep 27, 2020

Great staff great service, Raj my friend he is the best , and they have also great staff that showing you all your car features and answering all your questions.

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DealerRater Sep 25, 2020

Everyone at this dealership is so kind and helpful. I owe it to my salesperson Thomas Lee and my service writer Michael Gallagher. Thanks Thomas

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DealerRater Sep 25, 2020

I had a small window of time to have my car serviced. Patrick was very accommodating by helping me with my schedule and did an excellent job!

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DealerRater Sep 25, 2020

Victoria and Alex, and everyone else at Sacramento Mercedes are great to deal with! They are attentive, hospitable, friendly, knowledgeable, patient, and just flat out on their best game all of the time. They made it super easy and fun for us. highly recommend this place to anyone and everyone who wants to purchase a Mercedes, and I wouldn't look any further, as you will get the best deals and service at this dealership.

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DealerRater Sep 23, 2020

I was pleased with the service provided by Efrain in the Service Department. I was greeted as soon as I arrived. My car was serviced and delivered clean and in a timely manner. Thanks!

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DealerRater Sep 23, 2020

Awesome service and salesman, my car was ready to take home in 15 minutes, clean inside and out with a full tank of gas too

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DealerRater Sep 20, 2020

The sales persons are great, the finance people have a framework they must stay in but the overall experience leasing a vehicle was good. I am looking forward to seeing how a return leased vehicle works out. Not sure if I will buy. And the CPO is over hyped, but they (MB) try to get you to pay the cost for the CPO. Seems odd to me that I should pay MB to know what they are certifying for an additional year. In addition, with Covid, the unlimited mile in the last year are truly a waste.

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DealerRater Sep 18, 2020

These people are the antithesis of the negative stereotypes often associated with car dealers. John, Brian, Kevin, Jodi, Aaron, Rudy, George, plus many unnamed others should each be recognized, monetarily if appropriate, for their outstanding commitment to excellent customer service.

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DealerRater Sep 17, 2020

Not impressed with staff overall with the exception of Tom Lee and gentleman who did paperwork. Many did not wear masks. That being said, since their faces were visible, their expressions could have been more welcoming.

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