Igor Lomov
We're members of Mercedes Benz of Sacramento many many years !!Excellent service , John Koponen is very professional and helpful, together with Viktor worked for our budget to get right cars we really liked! and the branch manager Brian Sheldon is the guy who made whole process enjoyable Definitely five STARS,Thank you INVISION MOTORS !
Hortencia Molina
I yes want to let you know I have good experience at Mercedez they are very friendly specially John and Bryan I have very nice hello with my new I recommend this place thanks
kara lewis
Went to look at a used vehicle my husband and I saw on the Internet .John K . Was the one who took care of us . It was a longer process then expected but we knew buying a vehicle can take some time . As soon as we walked in we were greeted by many people and the environment was just so welcoming . John K . Made sure my husband and our two kids were comfortable with drinks and snacks . He worked with us in a very professional manner. It was told the vehicle we were purchasing needed to still go through service and the car would be ready by the weekend . Weekend came and the car was not fully ready and John reassured us he wants everything to be spectacular with the vehicle and offered to even to drive our new vehicle to us . We can say the service we had at this dealership has been the best . I would definitely recommend this dealership . Thanks again John for taking great care of us !!
kara lewis
Went to look at a used vehicle my husband and I saw on the Internet .John K . Was the one who took care of us . It was a longer process then expected but we knew buying a vehicle can take some time . As soon as we walked in we were greeted by many people and the environment was just so welcoming . John K . Made sure my husband and our two kids were comfortable with drinks and snacks . He worked with us in a very professional manner. It was told the vehicle we were purchasing needed to still go through service and the car would be ready by the weekend . Weekend came and the car was not fully ready and John reassured us he wants everything to be spectacular with the vehicle and offered to even to drive our new vehicle to us . We can say the service we had at this dealership has been the best . I would definitely recommend this dealership . Thanks again John for taking great care of us !!
Jazmin Rivera
Roger was so good to me!! He took care of all the needs of my car and made sure to answer all of my questions! Thank you Roger for making getting my car maintenanced easy!
Angelina Mcclure
I was a little skeptical because I felt I wasn’t going to get a good deal. All I can say the dealership was friendly and not too pushy. I needed time to think if I was getting a good deal. I actually bought my car the next day. I felt comfortable with Drew and Fernando.I felt they were honest ppl looking out for me. I would come here again and I will definitely tell my colleagues.
Lena Wildes
Best car purchase experience I have ever had!Car buying is never my favorite thing to do. I was looking for a specific car online nationwide when I found it at Mercedes Benz of Sacramento website. Although my entire purchase was done by phone, from the first conversation with Miguel Addis to the last, his attention to details, unparalleled professionalism, and ability to deliver customer service of highest quality made this a very positive experience. The car delivered was in the condition they promised-flawless! Miguel followed up making sure everything as expected. I felt taken care off. Well done Miguel!
Luz Damian
I'm really happy with the service and I was impressed with the excellent service since I arrived. We came just to look and ended up taking a new, fully electric car.I will recommend Rupesh (Rick) Patel to all my family and friends when they want to purchase a Mercedes-Benz.
nannette green
The service advisor Brock (exceptional) kept me informed every step of the way, he listened to me and investigated my concerns. The facility was clean and comfortable.
kara lewis
Went to look at a used vehicle my husband and I saw on the Internet .John K . Was the one who took care of us . It was a longer process then expected but we knew buying a vehicle can take some time . As soon as we walked in we were greeted by many people and the environment was just so welcoming . John K . Made sure my husband and our two kids were comfortable with drinks and snacks . He worked with us in a very professional manner. It was told the vehicle we were purchasing needed to still go through service and the car would be ready by the weekend . Weekend came and the car was not fully ready and John reassured us he wants everything to be spectacular with the vehicle and offered to even to drive our new vehicle to us . We can say the service we had at this dealership has been the best . I would definitely recommend this dealership . Thanks again John for taking great care of us !!
Rachel Brewer
Thank you for such great customer service Efron! You always go above and beyond. Its always a pleasure working with you Thanks again (Renee [Rachel] Brewer)
Cody McC
The purchase of my vehicle was smooth, fair, and satisfying. They had a plethora of stock of new cars to select from at a time other dealerships did not. The building and premises itself is very nice and laid out well. The car and Mercedes brand has been phenomenal thus far.Ive dealt with about a dozen employees personally at MB Sacramento and have had zero issues or questions about the quality of person I was dealing with. They have all been very precise, helpful, and to my greatest surprise: very generous. I have had a couple of minor issues/inconveniences in which were taken care of without being nickel and dimed.My first time in the service department was great as I got two new tires cheaper than what I was quoted at large-chain tire shops. The organized manner in which things were handled was impressive.All in all I have had great experiences with this dealership.